3 results found
Diane Herr Warrenville, IL
Professions & Specialties
Telephone Operator • Communications Equipment Operator
Experience & Education
| United States Patent | Inventor | Appl. No. | Assignee |
|---|---|---|---|
|
#5185781 Feb 9, 1993 Filed: Mar 27, 1991 |
Douglas C. Dowden (Naperville, IL) Richard W. Hemmeter (Naperville, IL) Diane E. Herr (Warrenville, IL) William K. McCormick (Chester, NJ) Robert Petrelli (East Brunswick, NJ) Richard J. Piereth (Naperville, IL) Samuel M. Salchenberger (Elmhurst, IL) Chander S. Sehgal (Naperville, IL) Mahendra K. Verma (Marlboro, NJ) | 7/675783 |
AT&T Bell Laboratories (Murray Hill, NJ) |
| International Classification: | H04M 350, H04M 1100 | 379 67 |
Patent:
Automation of telephone operator assistance calls
Abstract:
This invention relates to methods and apparatus for automatically processing operator assistance...
Diane Herr Warrenville, IL
Professions & Specialties
Telephone Operator • Communications Equipment Operator
Experience & Education
| United States Patent | Inventor | Appl. No. | Assignee |
|---|---|---|---|
|
#5181237 Jan 19, 1993 Filed: Mar 27, 1991 |
Douglas C. Dowden (Naperville, IL) Richard W. Hemmeter (Naperville, IL) Diane E. Herr (Warrenville, IL) William K. McCormick (Chester, NJ) Robert Petrelli (East Brunswick, NJ) Richard J. Piereth (Naperville, IL) Samuel M. Salchenberger (Elmhurst, IL) Chander S. Sehgal (Naperville, IL) Mahendra K. Verma (Marlboro, NJ) | 7/675779 |
AT&T Bell Laboratories (Murray Hill, NJ) |
| International Classification: | H04M 350, H04M 700, H04Q 372 | 379 88 |
Patent:
Automation of telephone operator assistance calls
Abstract:
This invention relates to methods and apparatus for automatically processing operator assistance...
Diane Herr Warrenville, IL
Professions & Specialties
Telephone Operator • Communications Equipment Operator
Experience & Education
| United States Patent | Inventor | Appl. No. | Assignee |
|---|---|---|---|
|
#5163083 Nov 10, 1992 Filed: Oct 12, 1990 |
Douglas C. Dowden (Naperville, IL) Richard W. Hemmeter (Naperville, IL) Diane E. Herr (Warrenville, IL) Richard J. Piereth (Naperville, IL) Samuel M. Salchenberger (Elmhurst, IL) Chander S. Sehgal (Naperville, IL) Mahendra K. Verma (Marlboro, NJ) | 7/596809 |
AT&T Bell Laboratories (Murray Hill, NJ) |
| International Classification: | H04M 350, H04M 700 | 379 88 |
Patent:
Automation of telephone operator assistance calls
Abstract:
This invention relates to methods and apparatus for automatically processing operator assistance...