Terms and Conditions of Service
Trustoria provides the Trustoria websites to you ("You" or "Your") subject to these Consumer Terms and Conditions of Service ("Terms") and subject to other Trustoria policies, including our Payment and Refund Policy, Cancellation Policy, Privacy Policy and Cookie Policy, incorporated herein by reference.
By accessing and using these sites, you accept these Terms even if You do not create an Account with the Trustoria sites. You represent and warrant that You are at least 18 years of age and of legal competence to enter into this agreement.
Trustoria may change these Terms at any time, including by adding new provisions or removing existing provisions, except as otherwise provided in these Terms. The most current version of these Terms can be accessed https://trustoria.com/page/terms. By continuing to access or use the Trustoria sites, You accept any changes or revisions to the Terms.
IF YOU DO NOT AGREE TO ALL OF THESE TERMS DO NOT USE THE Trustoria SITES
ACCESS TO THE SITES: Upon your acceptance of these terms and conditions, Trustoria hereby grants you a revocable, non-exclusive, non-transferable, and limited license to access the Sites and the Data, solely for the purpose of identity verification and/or fraud prevention for individual business use in the United States only. In exchange for the foregoing, you agree to pay the fees set forth under each product. In consideration of your access to the Data, you represent that you are of legal age to form a binding contract and are not a person barred from receiving our services under the laws of the United States or any other applicable jurisdiction.
OWNERSHIP OF DATA: You agree and acknowledge that the Data is and remains the property of Trustoria or its data providers. You understand that you do not have nor will you acquire any ownership interest in the Sites or Data. You have no right to sell, resell, license, rent, transfer, or otherwise provide any of the Data to any other party. You shall not combine all or any portion of any Data with any other service, data, or database created or maintained by you. The Data obtained from any query of the Sites may only be used one-time by you. You shall not cache the Data. You shall not disassemble, decompile, or in any way reverse engineer the Sites or Data in any way.
RESTRICTIONS ON USE OF DATA: You agree to use the Data for appropriate, legal purposes and in compliance with all application federal, state and local laws and regulations and for no marketing purposes; you have obtained all necessary licenses, certificates, permits, approvals or other authorizations required by law, statute or regulation; you will not use a bot program or other automated/data extraction programs to access the Data; and you will use best commercial efforts to insure that the data is received and stored in a secure manner. Furthermore, you agree that the Data will not be used to: seek information about a minor or public figure; cause physical or emotional harm or injury against any group or individual; stalk or otherwise harass another person; or promote any illegal activities.
FCRA RESTRICTIONS ON USE OF DATA: You understand that Trustoria is not a "Consumer Reporting Agency" (as that term is defined by the Fair Credit Reporting Act ("FCRA")), and you agree that you will not use the Sites or Data for any purpose enumerated by the FCRA. You shall not use the Sites or Data for the purpose of serving as a factor in: (a) establishing an individual's eligibility for personal credit or insurance or assessing risks associated with existing credit obligations, (b) evaluating an individual for employment purposes, (c) for determination of an individual's eligibility for a license or other benefit that depends on an applicant's financial responsibility or status, or (d) in connection with any other personal business transaction with an individual. You agree not to use any of the Data in the preparation of a "Consumer Report" (as that term is defined by the FCRA) or in such a manner that may cause such Data to be characterized as a Consumer Report. No "Adverse Action" (as that term is defined by the FCRA) may be taken against any "Consumer" (as that term is defined by the FCRA), which is based in whole or in part on the Data. Before taking any Adverse Action based on this Data, the Data must be re- verified by an additional, independent source.
MISUSE OF DATA: Trustoria reserves the right, in its sole discretion, to immediately and without notice suspend your access to the Sites if Trustoria suspects that: (a) you are abusing or misusing the Sites or Data, (b) you have violated this agreement or any applicable law, or (c) an actual or threatened breach of security jeopardizes the safety, confidentiality and/or integrity of the Sites or Data.
SEARCH LOGS: You agree that Trustoria can log all of your searches of the Sites. Such search logs may be provided in response to a lawful governmental process or request (e.g. subpoena or warrant), in order to respond to an audit of Trustoria, to respond to or investigate a consumer complaint, or as part of an investigation into a possible impermissible use of the Data. You further agree to fully cooperate with an audit of our customers.
PAYMENT AND REFUND POLICY: You agree to pay Trustoria for Data as set forth in the fee disclosures on the Trustoria website. These fees may be changed, from time to time and Trustoria shall post all such changes on its website. Customer shall pay for access to the Sites and Data and services in advance. Trustoria reserves the right to terminate this agreement upon email notice sent by Trustoria. All prices are in US Dollars and do not include internet service provider, telephone, or any other connection charges. Trustoria does not refund purchases or membership charges.
Service Fees: Trustoria is available for a one-time license fee. If you are not satisfied with your purchase, please contact us within 30 (thirty) days from the original date of purchase to discuss your concerns. If we cannot resolve your concerns, we may provide you with another report, at no additional cost to you. Trustoria does not refund purchases.
Introductory Offers:
Trustoria may provide You with the opportunity to try out a specific product or membership plan on a free, introductory trial basis. The terms of any such trial shall be fully disclosed prior to purchase. You are responsible for reviewing such terms prior to accepting any trial. The length of a trial may vary and You agree that if Your trial remains uncancelled (by You) after expiration, then the trial shall convert to an ongoing subscription in accordance with the terms of that particular trial.
If you wish to cancel your trial before it converts to an ongoing subscription, you may do so online by selecting "Membership" from the profile icon or by contacting the Trustoria Customer Service department at 1-855-723-2747 during business hours. All cancellations of trial products or membership plans must be received prior to 11:59 PM ET on the last day of the trial in order to avoid conversion to an ongoing subscription (and any associated charges). Trustoria does not refund purchases or membership charges.
Premium Services:
a) Some products and services on Trustoria sites are only available to purchasers of premium content. Trustoria offers a variety of content purchase options, including individual report purchases and membership plans. Details about the specific premium content offering and payment terms are provided at sign up. By purchasing premium content or a membership plan, You agree to receive the services offered at sign up, subject to the billing terms provided at sign up. Unused searches do not rollover from one billing period to the next.
b) All sales of all premium content on Trustoria sites are final. All membership plans are prepaid for the stated payment period (monthly, quarterly, semi-annually, and annually) and are non-refundable.
c) Unless otherwise indicated in Your Plan details, Trustoria will automatically renew Your membership plan at the same payment period and term, and charge Your credit card or Paypal account at the beginning of each payment period. Your membership plan will remain open and active until Your account is canceled, suspended, or terminated.
CANCELLATION POLICY: You may cancel Your membership plan at any time and for any reason. To cancel online, select "Membership" from the profile icon or by contacting the Trustoria Customer Service department at 1-855-723-2747 during business hours. All cancellations of trial products or membership plans must be received prior to 11:59 PM ET on the last day of the trial in order to avoid conversion to an ongoing subscription (and associated charges). Trustoria does not refund purchases or membership charges.
Once Your membership plan has been canceled, You will receive a cancellation confirmation from Trustoria, and You will not be billed again. When You cancel Your plan, any processed payment will not be refunded or prorated for partial-month usage. You will continue to enjoy all premium content and benefits until the end of the current payment period. If You encounter any problem during the cancellation process, please contact the Trustoria Customer Service department at 1-855-723-2747 during business hours.
When you cancel automatic renewal on a membership, your membership will continue through the rest of the current month. At the end of that period, your membership will not renew automatically, and you will lose the benefits of membership.
TERM: The initial term of this Agreement shall commence upon the date you accept the terms of this Agreement and shall continue in full force and effect for a period of one year. Trustoria reserves the right to terminate this agreement upon email notice sent by Trustoria. In the event of termination, you agree to immediately destroy the Data, including all copies. The terms and conditions of this Agreement shall remain in full force so long as you retain any Data.
INFORMATION USE, SHARING AND DISCLOSURE: We do not share or disclose your registration information. By entering your email, you agree to receive occasional communications from Trustoria. The email information you enter will remain private.
Trustoria may use a Profile owner's email address to send updates, account notifications, newsletters or news regarding the service. Profile owners may specify the types of emails that they wish to receive under their notification settings "Unsubscribe from our newsletters" in the user "Settings".
To understand how other information is stored and used, please read our full Privacy Policy.
DISCLAIMERS: Trustoria and its data providers make every reasonable effort to ensure that the Sites and the Data are an accurate reflection of the information received from its originating source. However, neither Trustoria, nor its data providers can or does represent or warrant that the Sites or Data will be complete or accurate. This data is provided "as is". Neither Trustoria, nor its data providers shall be responsible or liable for any inaccuracy in the Sites or the Data, or for interruption in service caused by the failure of the Internet or the World Wide Web, by any Act of God, or by any other force majeure.
Trustoria AND ITS DATA PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF CORRECTNESS, COMPLETENESS, ACCURACY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL Trustoria OR ITS DATA PROVIDERS BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, EVEN IF WE HAVE BEEN MADE AWARE OF THE POTENTIAL FOR SUCH DAMAGES.
INDEMNIFICATION: You agree to indemnify and hold harmless, Trustoria, and its data providers from and against any claim made by any third-party that may arise from your use or misuse of the Sites or Data.